Before you write
Include your campaign name or user ID when relevant so we can resolve your request faster.
Get answers about campaigns, payouts, account access, and platform features. Our team reviews every request.
Include your campaign name or user ID when relevant so we can resolve your request faster.
Never share your password or OTP in a help message. We will never ask for them.
Most requests are reviewed within one business day. Urgent payout issues are prioritised.
Describe your issue clearly. We will email you if a follow-up is needed.