Support Centre

How can we help?

Get answers about campaigns, payouts, account access, and platform features. Our team reviews every request.

Information

Before you write

Include your campaign name or user ID when relevant so we can resolve your request faster.

Account security

Never share your password or OTP in a help message. We will never ask for them.

Response time

Most requests are reviewed within one business day. Urgent payout issues are prioritised.

Support topics

  • Campaign participation and submissions
  • Affiliate earnings and Team page
  • Product purchases and payment issues
  • Cashout and bank account setup
  • Profile and account verification

Send a message

Describe your issue clearly. We will email you if a follow-up is needed.